Refund policy

No refunds will be offered All sales are FINAL.

We have NO return policy, which means you cannot request a refund. Due to sanitary reasons.

If you have any questions, you can contact us at through Instagram @ylashxo

Business Hours: Monday-Saturday 8am-4pm pst

Not open on major holidays.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You have up to 5 days to contact us if there is any issues. Once its been past 5 days since your order was delivered, we no longer are able to resolve the issue. You may be required to pay a shipping label invoice after the 5 days. 

 

Exchanges
NO exchanges . Please make sure you double check your cart before checking out to insure you're ordering the correct items.

YLASHXO is not liable for any shipment issues such as lost or damaged packages once it is shipped. Any concerns regarding your package, contact your local USPS or international post. Please ensure all order information such as payment type, shipping address, and purchase items are correct before placing an order. Any errors may result in your package being shipped back to YLASHXO.  If you notice any issues with your orders, please contact us on instagram @ylashxo  within 24hours.